ATTENTION - Please note that the size of the shipping box you receive will be smaller than the actual size of the product as roller shade is folded up in the box and rods need to be screwed together. Please open the box, take out our roller shade and fully expand it.
HIGH QUALITY MATERIAL - Our roll up shade is made of durable polyethylene, it will protect from strong direct sunlight. PLEASE NOTE: PLASTIC CLIPS OR METAL CLIPS ARE SHIPPED RANDOMLY.
UV PROTECTION - The roll up shade will protect from strong UV rays and cool down which provide a comfortable and relaxing space for you. Ideal for porch, pergola, gazebo, balcony, deck, patio or any other spaces where you need shade.
INSTALLATION - Assembly is required. Rods come in sections and pull string needs to be assembled by yourself. Please refer to the installation manual for details. Tie downs are included for sturdy.
WARRANTY - 3 years limited warranty under normal use and weather. If you have any problem about our products, please feel free to contact us.
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🚗 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🚗 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🚗 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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